Privacy Policy

Awareye Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our AI-powered visual intelligence products and services.

By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of data:

a. Personal Information
We may collect personally identifiable information, such as your name, email address, phone number, and business details, when you:

- Register on our website.
- Contact us via email or customer support.
- Purchase or use our services.

b. Usage Data
When you visit our website or use our products, we may collect non-personally identifiable information, such as:

- IP address.
- Browser type and version.
- Device and operating system details.
- Pages visited on our website.
- Date and time of access.
- Usage data related to our AI services.

c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember certain preferences and usage patterns. You can disable cookies through your browser settings, but doing so may limit some functionality on our site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

- To provide and maintain services: Your information helps us operate our services efficiently, monitor usage, and improve functionality.
- To communicate with you: We may use your contact information to send updates, service-related announcements, and respond to inquiries.
- For analytics and improvements: We analyze usage data to identify trends, optimize performance, and improve user experience.
- For security purposes: We use data to detect, prevent, and address technical issues, fraud, or illegal activities.
- For legal compliance: We may process your personal information to comply with legal obligations or defend our legal rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

- With service providers: We work with third-party companies to provide services like cloud hosting, payment processing, or analytics. These partners have access to your information solely to perform tasks on our behalf and are contractually obligated to protect your data.
- For legal reasons: We may disclose your data if required to do so by law, court order, or government authorities, or if necessary to protect the rights, property, or safety of Awareye Inc., our users, or others.
- Business transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements. Usage data is generally retained for a shorter period, unless required for security or operational improvements.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data under certain circumstances.
- Restriction: You can request a restriction on the processing of your data.
- Portability: You can request that we transfer your data to another organization or directly to you.
- Objection: You can object to certain processing activities, such as direct marketing.

If you wish to exercise any of these rights, please contact us at contact address provided below.

6. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We will only process your personal data based on legitimate interests, contractual necessity, or your consent. You have the right to withdraw your consent at any time.

7. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting an updated policy on our website and updating the “Effective Date” above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at:

Awareye Inc.
146 Main St, Los Altos, CA 94022
Email: hello@awareye.com
Phone: +1 (650) 564-7454